— Information
Frequently Asked Questions
Answers to the questions our clients ask most. If you don't find what you're looking for, our team is always a message away.
Bookings are consultation-led. Submit an enquiry through our form, by phone or WhatsApp. An advisor will finalise the booking by phone.
The minimum hire period for most vehicles in our fleet is three days. Weekly and monthly rates are available for longer engagements.
The minimum age is 21 for executive vehicles. Performance models such as the M3 Competition, X3M and Range Rover require drivers to be 25 or 30 years old respectively.
Yes. Delivery and collection can be arranged throughout Greater London. West London delivery is included; further locations may incur a small logistics fee discussed during consultation.
A valid UK or international driving licence (held for a minimum of two years), proof of address dated within three months, and a major credit card in the lead driver's name.
Fully comprehensive insurance is included with every hire. Reduced excess and additional driver cover are available — details are discussed during consultation.
Yes. Extensions are subject to vehicle availability and can be arranged through your advisor with as little notice as possible.
Cancellations made more than 72 hours before collection are fully refunded. Inside 72 hours, charges may apply. Confirmed hires are subject to a separate cancellation schedule discussed at booking.
Yes. We work with a number of London-based businesses on retained corporate accounts. Speak with an advisor to discuss bespoke arrangements.

